Our Quality Assurance (QA) department ensures that all our activities such as production, packaging, labelling, storage and distribution comply with the international quality standards laid down by various European governments. This process is called GMP, or Good Manufacturing Practice. A company must comply with these GMP standards in order to be able to produce and market veterinary medicines.
Among other things, the GMP standards require that a specially trained science graduate - the Qualified Person - assesses the production and analysis data for every production batch of every product before that batch can be released.
The QA department is also responsible for other quality-related processes such as internal and external inspections/ audits, vendor management, complaints procedures and product recalls.
Other responsibilities also include: